Salesforce announced AI Cloud on June 12, 2023, a bundle integrating Einstein (its predictive AI), Data Cloud, Tableau, Flow, and MuleSoft with new generative AI capabilities anchored on the "Einstein GPT Trust Layer" - a data isolation mechanism designed to prevent LLMs from retaining sensitive customer data. The offering supports third-party LLMs (AWS, Anthropic, Cohere), Salesforce-built models (CodeGen, CodeT5+), and bring-your-own-model deployments. Pricing starts at $360k annually for the starter pack, with module GA dates ranging from June to February 2024. This represents a vendor's direct response to stated enterprise concerns about data privacy, bias, and hallucinations in deployed generative AI, signaling Salesforce's positioning as a middleware trust broker between enterprise customers and frontier model providers.
331 other tracked developments touching the same claims.