Hanjing Zhou, Mingze Yin, Ying Lian, Jun Ma, Chang-Yu Hsieh, Yanbing Zhou
State-of-the-art vision-language models, including proprietary frontier systems, fall well short of human logistics-expert performance on a new real-world warehouse hazard-identification benchmark, with fine-grained perception in cluttered surveillance imagery the main bottleneck and pervasive risk-averse response bias present across models.
A benchmark of 2,476 images and 2,918 videos sourced from one year of Cainiao warehouse surveillance, distilled into 5,394 visual samples and 10,274 human-validated VQA pairs spanning 18 objects, 20 risk types, and 39 subtasks across perception, knowledge, and reasoning; 20 open and proprietary LMMs evaluated with three-repeat runs, LLM-as-judge for open-ended items, plus 10 novice humans and 1 logistics expert.
Best overall scores around 0.70 to 0.71 (GPT-5.5, Qwen3.5-Plus, Claude-Opus-4.7) versus 0.95 for one logistics expert and 0.73 for novice students; fine-grained perception is weakest, with open-source averages of 0.39 (FG-S) and 0.36 (FG-C) below even novice humans; thinking mode helps risk reasoning but not perception; only 25% of models pass the fairness audit. Scope: single industrial domain, mostly one company's footage, one expert as the human ceiling.
Authors concede reliance on template-generated questions, partial synthetic rebalancing of rare risks via image editing (roughly 900 samples with Nano Banana 2), LLM-as-judge for open-ended scoring, and a single expert defining the human upper bound. Unstated: potential train-on-benchmark contamination risk for Qwen-family models given Cainiao affiliation questions, narrow geographic and operational source of footage, and that the expert's near-ceiling score on template questions may partly reflect familiarity with question format rather than vision alone.
A vendor-authored benchmark built partly with automated question templates and AI-edited images could overstate deployment gaps or bake in annotation idiosyncrasies; LLM-as-judge scoring is itself model-sensitive; results could reflect prompt formatting and answer-matching artifacts rather than genuine perception deficits; n=1 expert makes 'human expert level' a thin reference point.
Little or nothing yet for AI economics at large. It signals that vision-based industrial safety automation is not deployable unattended today, which matters mainly for logistics-operations AI vendors pricing safety products and for warehouse operators deciding whether human monitors remain necessary over the next 12 to 24 months.
Technical Capability: Shows frontier multimodal models still fail at fine-grained perception in dense, low-quality real-world imagery, a concrete ceiling on agentic vision deployment outside clean web-style images.
Labor & Knowledge Work: Warehouse safety monitoring remains a task where humans outperform models by a wide margin, implying no near-term AI substitution for safety-inspection roles.
Regulatory & Legal: The documented risk-averse bias and fairness-audit failures (only 25% pass) complicate certifying LMMs for safety-compliance monitoring.